REFUND POLICY

(This policy is part & parcel of the Direct Seller Contract executed between the Direct Seller and Company and shall be read together with the Direct Seller Contract and Sales and Marketing Plan of the Company)

A MRK Registered Direct Seller is entitled for a 100% refund of the invoice amount (maximum period within 30 days from the date of invoice) against the product(s) return but subject to the following conditions:

1. 1. The product shall be in saleable condition accompanied by the Original Sale Receipt/Invoice. The saleable condition shall mean the product should not be opened, must be in original packaging, untampered, and has no sign of use etc.
2. 2. Product shipping charges mentioned on invoice are non-refundable.
3. 3. Products can only be returned at the place of purchase which is mentioned on invoice

EXAMPLE:

• A. Product purchased from a particular Mini Mart Franchisee can be returned only at that particular Mini Mart Franchisee.
• B. Product purchased from a particular Nature Mart Franchisee can be returned only at that particular Nature Mart Franchisee.
• C. Product purchased from Company’s e-commerce website moneyriverkey.com./ can be returned only at the Branch address mentioned in invoice.
• D. Product purchased from a particular Virtual Mini Mart Franchisee can be returned only at that particular Branch address mentioned in invoice.
• Note: In this case, Direct Seller’s ID shall be terminated.